In order to prevent users from keeping ‘unwanted’ local copies of files on their desktops, a PDF opened in QM10 is actually opened in a new tab, without being downloaded.
This will be the case when a PDF file is accessed from:
- The Document View page
- The Document Tree View
- In a table view in the Related Items section of any task, training, process or document
- In any view, for example on the Home page, or in the Document section views
- In a Curriculum or Training Activity for Document Revision
If someone wants to keep a copy of a document, they will have to save it themselves on their local system, something which can even be prevented by local administrators.
For documents that are in Authoring and Pending Review statuses or that are published in editable format, they will still be downloaded when opened.