Sometimes, your emails from QM10 will be received in your junk folder. This is typically due to your system flagging our emails as spam. The following procedures detail how to mark a sender as safe or whitelisted so they never end up in the junk folder.
How to Add a Sender to the Safe Senders List in Microsoft Outlook
1. On the Ribbon, from the Home tab, in the Delete group, select Junk.
2. From the drop-down list, select Junk E-mail Options.
3. Select the Safe Senders tab.
4. Click Add.
5. In the Add address or domain dialog box, type an email address or domain.
6. Click OK.