Images do not appear in PDF file after conversion of Word document

ISSUE:  

When converting documents, some PDF files fail to convert certain images and show a generic figure in its place. 

Example :

SOLUTION: 

In order to rectify this issue please follow these steps: 

1) Open the original file.

2) Select the picture, right-click on it, select “save image as…” and save it on your disk as .png, .bmp or .jpeg format .

3) In the MS Word file, delete the current image causing the issue.

4) Use the insert/picture/from device option in order to re-insert your image in the document.

5) Make sure that the image stays within your documents margins. 

6) Save the MS Word file and re-upload it in SOLABS QM10.

* You might need to re-approve the document as a new version if this issue is identified after approval. 

BEST PRACTICES:

In order to avoid facing this image conversion issue. follow those simple guidelines: 

A) Always use the image insertion option and avoid simply copy/pasting images within your documents. 

B) Make sure to keep all images and tables within your documents margins.