Philippe Gaudreau

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  • SOLABS’ Flywheel - What makes us successful?

    Our clients are what makes us successful! We work for a fantastic group of mid-size Life Science companies. They manufacture and/or develop drugs, natural products and/or medical devices approved b...

  • Level I Support - Service Level Agreement

    Attached is SOLABS' description of Level I Support for SOLABS QM.  As part of those services are offered: o             Virtual QM10 Product Specialist o             Virtual QM10 Level I Technical ...

  • Coronavirus (COVID-19) : Update on SOLABS' customer service

    Nov. 27, 2020 Update:  Dear clients and partners, We are making changes and implementing new work policies and procedures to further support the work from home from all employees, over and beyond C...

  • Product Overview

    SOLABS is technology company that has successfully brought to market 2 generations of EQMS technologies, the latest one being a cloud-based EQMS introduced as SOLABS QM10 in 2014. Here is a quick o...

  • SOLABS QM10 Security and Incident Management (Proposed Model)

    This guide is intended for SOLABS QM10 System Owners who perform advanced setup, maintenance and administration activities in SOLABS QM10.   It provides information on how Security and Incident Man...

  • SOLABS' Promises

      In today's highly-competitive environments nobody can afford to make the same mistakes over and over again. Organizations need to learn from experience and capture those learnings in real-time. ...

  • Integrated Pharmaceutical Company – Late Stage Development

    The Scope of this project includes SOLABS QM Essentials (Document Control & Audit Management), along with CAPA, Change Control, Training Management, Deviations. Number of users : 30 Standard users ...

  • Key roles and responsibilities in a SOLABS QM Implementation

    The following describes the roles and responsibilities of the project team expected from any client who intends to implement SOLABS QM.    Project Owner  Main stakeholder on the Client’s side....

  • Q&A on QM10 Pricing Model

    Q. I am wondering if we have a limit on user accounts or if accounts are unlimited? A. SOLABS' pricing model is named-user i.e. the amount of accounts are NOT "unlimited at a fixed price". The amou...

  • Q&A on SOLABS' Service Level Agreements

    1- Does SOLABS offer Level I Support?  Yes. SOLABS offers Level I Support in client-specific statement of works.  See: More information on services (Ad hoc training, backup admin, etc.) System Own...