Philippe Gaudreau
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Votes on activity by Philippe Gaudreau-
Product Overview
SOLABS is technology company that has successfully brought to market 2 generations of EQMS technologies, the latest one being a cloud-based EQMS introduced as SOLABS QM 10 in 2014. Our SOLABS QM© E...
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Pricing example - Cannabis Licensed Producer - 250-500 employees
The Scope of this project includes SOLABS QM Essentials (Document Control & Audit Management), along with Training Management, Deviation Reporting and CAPAs. Number of users : 40 Standard users an...
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Q&A on SOLABS' Service Level Agreements
1- Does SOLABS offer Level I Support? Yes. SOLABS offers Level I Support in client-specific statement of works. See: More information on services (Ad hoc training, backup admin, etc.) System Own...
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Coronavirus (COVID-19) : Update on SOLABS' customer service
April 23, 2020 Update: Dear clients and partners, We continue to allow for employees to work from home. We continue to monitor our services and partners closely everyday. Our SLA (Support - Servi...
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Company Fact Sheet
Market Description SOLABS addresses the needs of Life Sciences organizations such as Pharmaceutical, Medical Device and Biotechnology companies. SOLABS’ target is mid-size companies with local and/...
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SOLABS' Promises
In today's highly-competitive environments nobody can afford to make the same mistakes over and over again. Organizations need to learn from experience and capture those learnings in real-time. ...
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Integrated Pharmaceutical Company – Late Stage Development
The Scope of this project includes SOLABS QM Essentials (Document Control & Audit Management), along with CAPA, Change Control, Training Management, Deviations. Number of users : 30 Standard users ...
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Q&A on QM10 Pricing Model
Q. I am wondering if we have a limit on user accounts or if accounts are unlimited? A. SOLABS' pricing model is named-user i.e. the amount of accounts are NOT "unlimited at a fixed price". The amou...
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Level I Support - Service Level Agreement
Attached is SOLABS' description of Level I Support for SOLABS QM. As part of those services are offered: o Virtual QM10 Product Specialist o Virtual QM10 Level I Technical ...
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Level II Support and Maintenance - Service Level Agreement
Attached is SOLABS' current Service Level Agreement for SOLABS QM. Applicable to all clients under active license, service and maintenance agreements. Table of Content: