Philippe Gaudreau
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Articles
Votes on activity by Philippe Gaudreau-
Q&A on SOLABS' Service Level Agreements
1- Does SOLABS offer Level I Support? Yes. SOLABS offers Level I Support in client-specific statement of works. See: More information on services (Ad hoc training, backup admin, etc.) System Own...
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Pricing example - Cannabis Licensed Producer - 250-500 employees
The Scope of this project includes SOLABS QM Essentials (Document Control & Audit Management), along with Training Management, Deviation Reporting and CAPAs. Number of users : 40 Standard users an...
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Product News and Roadmap - March 2021 Edition
Our 2021 maintenance calendar is out. Our SOLABS QM Product roadmap is being worked on. We will continue to add a mix of items from 6 different categories e.g. Known Issues, New Features and Secu...
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Implementation of SOLABS QM10, Rollout Guide
This guide contains information about the implementation of SOLABS' EQMS QM10 from the client's perspective. The steps described here begins after the Kickoff Meeting, which is the official start o...
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Level II Support and Maintenance - Service Level Agreement
Attached is SOLABS' current Service Level Agreement for SOLABS QM10. Applicable to all clients under active license, service and maintenance agreements. Table of Content:
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Implementation Project Overview
Overall Sequence of Activities There are 6 to 8 main activities in the implementation project—depending on the SOLABS QM10 features selected by the client. No matter which features were selected, ...
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Company Fact Sheet
Market Description SOLABS addresses the needs of Life Sciences organizations such as Pharmaceutical, Medical Device and Biotechnology companies. SOLABS’ target is mid-size companies with local and/...
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Q&A on 10.9.0 Release Notes
This Article includes questions we have received on the 10.9.0 Release Notes and our responses to those questions. Audit APP (P0044) : Q. I just want to confirm that the Audit Process App will be...
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10.8.1 to 10.8.2 Minor upgrade information
This is applicable to Hosted Clients. Find attached : Please refer to our SOLABS QM Core Release Upgrades- Methodology (Hosted) in this article: Preparing and going through your SOLABS QM 10.8 upg...
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SOLABS’ Flywheel - What makes us successful?
Our clients are what makes us successful! We work for a fantastic group of mid-size Life Science companies. They manufacture and/or develop drugs, natural products and/or medical devices approved b...