In episode 60 of the QM Insights podcast, Etienne is joined by Ericka Moore, Head of Client Success at SOLABS, and Philippe Gaudreau, CEO of SOLABS. This episode is the first in a series on purchasing an EQMS.
In this episode, they discuss the steps to building a business case, from evaluating your requirements to getting team members on board and working around objections.
01:15: How does a company start the process of evaluating an EQMS purchase?
04:25: The importance of making sure the timing is right for your company.
05:23: How big does your company need to be before implementing an EQMS?
08:10: How do you define your user requirements?
11:24: What are the allies you need internally and how do you get them on board with your project?
13:42: What are the common objections you have to be prepared for?
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