In today's highly-competitive environments nobody can afford to make the same mistakes over and over again. Organizations need to learn from experience and capture those learnings in real-time. SOLABS QM10 is built on 15 years of prior experience helping companies do exactly this. Our Document Control foundation allows for the creation of a set of procedures, business processes, work instructions and - like the name says - all of the elements that ensure a controlled, well-built and reliable quality system. This quality system is established and adapted throughout a company's evolution as it develops experiences with clients, employees, regulatory bodies and partners. SOLABS QM10 makes it easy to introduce new procedures and processes and/or capture changes to existing ones. It works because it operates with few resources and highly leverages the existing role of Document Coordinators. SOLABS QM10 is electronic, fast and compliant - allowing a foundation upon which our clients can build memory for their organization. In addition to Document Control, it also offers Training Management and Change Control add-ons to better communicate and manage changes.
Our QM APPs allows clients to capture experiences, errors and improvement opportunities through audits, complaints, deviations, laboratory investigations and CAPA. Your organization has all the required controls and visibility to continuously improve in real time.
As you grow with SOLABS QM10 you can clarify and streamline your processes, gain more visibility on what is outstanding, establish better and clearer metrics, better forecast where you should spend time to maximize the return and increase customer satisfaction. This is achieved when you master the potential of SOLABS QM10, as so many of our clients have, and find you are doing much more with less. This level of efficiency may take on different forms such as opening yourself to outside suppliers by controlling your processes better, combining different functions and reducing concurrent activities to improve delivery rates.
What we are most proud of is that our clients can achieve this without disrupting their operations. The only requirement we have is that you are able to rely on only a few key individuals that fully understand how to operate your systems.
Those are our promises. We keep our promises.
Philippe Gaudreau, CEO