Philippe Gaudreau

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Activity overview

Latest activity by Philippe Gaudreau
  • Philippe Gaudreau created an article,

    Q&A on 10.9.0 Release Notes

    This Article includes questions we have received on the 10.9.0 Release Notes and our responses to those questions. Audit APP (P0044) :   Q. I just want to confirm that the Audit Process App will be...

  • Philippe Gaudreau created an article,

    Product News and Roadmap - March 2021 Edition

    Our 2021 maintenance calendar is out.   Our SOLABS QM Product roadmap is being worked on. We will continue to add a mix of items from 6 different categories e.g. Known Issues, New Features and Secu...

  • Philippe Gaudreau created an article,

    Implementation of SOLABS QM10, Rollout Guide

    This guide contains information about the implementation of SOLABS' EQMS QM10 from the client's perspective. The steps described here begins after the Kickoff Meeting, which is the official start o...

  • Philippe Gaudreau created an article,

    10.8.1 to 10.8.2 Minor upgrade information

    This is applicable to Hosted Clients.  Find attached : Please refer to our SOLABS QM Core Release Upgrades- Methodology (Hosted) in this article: Preparing and going through your SOLABS QM 10.8 upg...

  • Philippe Gaudreau created an article,

    SOLABS’ Flywheel - What makes us successful?

    Our clients are what makes us successful! We work for a fantastic group of mid-size Life Science companies. They manufacture and/or develop drugs, natural products and/or medical devices approved b...

  • Philippe Gaudreau created an article,

    SOLABS' Promises

      In today's highly-competitive environments nobody can afford to make the same mistakes over and over again. Organizations need to learn from experience and capture those learnings in real-time. ...

  • Philippe Gaudreau created an article,

    Integrated Pharmaceutical Company – Late Stage Development

    The Scope of this project includes SOLABS QM Essentials (Document Control & Audit Management), along with CAPA, Change Control, Training Management, Deviations. Number of users : 30 Standard users ...

  • Philippe Gaudreau created an article,

    Q&A on QM10 Pricing Model

    Q. I am wondering if we have a limit on user accounts or if accounts are unlimited? A. SOLABS' pricing model is named-user i.e. the amount of accounts are NOT "unlimited at a fixed price". The amou...

  • Philippe Gaudreau created an article,

    Q&A on SOLABS' Service Level Agreements

    1- Does SOLABS offer Level I Support?  Yes. SOLABS offers Level I Support in client-specific statement of works.  See: More information on services (Ad hoc training, backup admin, etc.) System Own...

  • Philippe Gaudreau created an article,

    Level II Support and Maintenance - Service Level Agreement

    Attached is SOLABS' current Service Level Agreement for SOLABS QM10.  Applicable to all clients under active license, service and maintenance agreements.  Table of Content: