Support and Services
Information related to the support and services offered by SOLABS.
Support
- Out of Hour Support of SOLABS QM10
- Images do not appear in PDF file after conversion of Word document
- Reporting a Level II Support Issue to SOLABS
- End of life of Internet Explorer
- SOLABS Support - Communication Archive 2022
- Tips for Allowing SOLABS’ Emails in Your Mail System (Instead of the Junk Folder)
Client Success Services
Current Release (10.9.X)
- SOLABS QM 10.9 - Prerequisites and Documentation (10.9.0 and 10.9.1)
- Release 10.9.0 - New Features & Qualification
- Release 10.9.1 - New Features for SSRS Training Reports
- 10.9.0, 10.9.1 & 10.9.1-1 - Release Notes
- Q&A on 10.9.0 Release Notes
- Notifications in 10.9.0 – Modifications and New Notifications
Known Workarounds
- Indexation of Documents
- Can Some Files not be Opened From QM10?
- Best Practice: Disable PDF Security Before Uploading Them in QM10
- Document Effective Dates
- Changing Document Location
- (Solved) Unsubscribing from Mandatory Notifications
Installation
Hosting Services
Implementation Services
Data Migration
Previous Releases
- 10.8.1 to 10.8.2 Minor upgrade information
- 10.8.2 Release Notes
- What you should know about SOLABS QM 10.8 and On-Premises installs
- Preparing and going through your SOLABS QM 10.8 upgrade - Hosted Clients
- Q&A on 10.8.1 Release Notes
- Q&A on 10.8.0 Release Notes