Support and Services
Information related to the support and services offered by SOLABS.
Support
- Communication Archive 2023
- 2023 Scheduled Maintenance - SOLABS QM10
- Out of Hour Support of SOLABS QM10
- Images Do Not Appear in PDF File After Conversion of Word Document
- Reporting a Level II Support Issue to SOLABS
- Mark of the Web (MOTW), Microsoft Office Macro Security Feature
Client Success
- New! SOLABS Client Success group can train your staff on QM10 via your QM10 instance! Videos included!
- Client Success Assistance - Service Level Agreement
- User Guides Index (by Software Section)
- User Guides Index (by User Type)
- Video Tutorials Index (by Software Section)
- Video Tutorials Index (by User Type)
Current Release (10.9.X)
- SOLABS QM 10.9 - Prerequisites and Documentation (10.9.0 and 10.9.1)
- Release 10.9.0 - New Features & Qualification
- Release 10.9.1 - New Features for SSRS Training Reports
- 10.9.0, 10.9.1, 10.9.1-1 & 10.9.1-2 - Release Notes
- Q&A on 10.9.0 Release Notes
- Notifications in 10.9.0 – Modifications and New Notifications
Installation
Hosting Services
Implementation Services
Data Migration
Previous Releases
- 10.8.1 to 10.8.2 Minor upgrade information
- 10.8.2 Release Notes
- Preparing and going through your SOLABS QM 10.8 upgrade - Hosted Clients
- Q&A on 10.8.1 Release Notes
- Q&A on 10.8.0 Release Notes
- 10.8.0 , 10.8.1, 10.8.1-2 & 10.8.1-4 Release Notes