Kevin Byrne Langlois

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Latest activity by Kevin Byrne Langlois
  • Kevin Byrne Langlois created an article,

    What is a QM10 release?

    We often hear it, a new version of this, a new release of that! but what does it actually means? and how does it work at SOLABS?   A new release is the accumulation of multiple changes made to a so...

  • Kevin Byrne Langlois created an article,

    Tips for Allowing SOLABS’ Emails in Your Mail System (Instead of the Junk Folder)

    Sometimes, your emails from QM10 will be received in your junk folder. This is typically due to your system flagging our emails as spam. The following procedures detail how to mark a sender as safe...

  • Kevin Byrne Langlois created an article,

    How is Kanban used at SOLABS?

    What is Kanban Kanban is a visual system for managing work as it moves through a process. Kanban visualizes both the process (the workflow) and the actual work passing through that process. The goa...

  • Kevin Byrne Langlois created an article,

    Requirements for SOLABS QM10 in the Cloud

    This article defines the requirements for the release 10.8.X and up of SOLABS QM for the client's workstations and for the infrastructure.   Client-side requirements In order to leverage the full p...

  • Kevin Byrne Langlois created an article,

    Network Service - Mesh Topology

    The network service enables communications between multiple devices and virtual environments in SOLABS QM10. It also enables, in part, the communication between end-users and QM10.   It is comprise...

  • Kevin Byrne Langlois created an article,

    QM10 Login Types

    QM10 supports many authentication/login types:   DB = Database mode login: often used to enable easy depersonalization of users in a testing or training context.  Password resides in encrypted form...

  • Kevin Byrne Langlois created an article,

    SOLABS QM10 Instance Flash - What is there to Know?

    Why clients need to Flash their Production environment? This process is common and enables clients to test/validate/qualify how their Production environment reacts to a set of changes, such as syst...

  • Kevin Byrne Langlois created an article,

    When do User Passwords Expire and Why?

      Global password policy The current password policy will require users to change their password every 365 days.   The reason we force a password change is to elevate the system access security.  T...

  • Kevin Byrne Langlois created an article,

    Can I Remove Some of the Security Questions New Users are Required to Answer When Logging Into Their Account?

    It is currently not possible to manage the number of required security questions when logging in with your account, this a currently a global parameter to all clients.    Please note that if you ar...

  • Kevin Byrne Langlois created an article,

    State of Online Services

    Last update: (Only updated when services are not "Available")     Status* SOLABS QM10 (Validation / Production for Clients) Available SOLABS QM10 Root Instance LIVE INFO Knowled...