Kevin Byrne Langlois

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Activity overview

Latest activity by Kevin Byrne Langlois
  • Kevin Byrne Langlois created an article,

    Requirements for SOLABS QM 10 in the cloud

    This article defines the requirements for the release 10.8.X and up of SOLABS QM for the client's workstations and for the infrastructure.   Client-side requirements In order to leverage the full p...

  • Kevin Byrne Langlois created an article,

    Network Service - Mesh Topology

    The network service enables communications between the multiples devices and virtual environments in SOLABS QM10. It also enables, in part, the communication between end-users and QM10.   It is com...

  • Kevin Byrne Langlois created an article,

    SOLABS QM 10 Authentication Types

    SOLABS QM 10 supports many authentication types:   DB = Database mode login: often used to enable easy impersonalization of users in a testing context.  Password resides in encrypted format in your...

  • Kevin Byrne Langlois created an article,

    SOLABS QM10 Instance Flash - What to Know

    What does it mean to Flash an environment? Essentially we restore your Production environment over to another environment, usually the Validation environment. SOLABS can also, in certain cases, fla...

  • Kevin Byrne Langlois created an article,

    When do User Passwords Expire and Why?

      Global password policy The current password policy will require users to change their password every 365 days.   The reason we force a password change is to elevate the system access security.  T...

  • Kevin Byrne Langlois created an article,

    Can I Remove Some of the Security Questions New Users are Required to Answer When Logging Into Their Account?

    It is currently not possible to manage the number of required security questions when logging in with your account, this a currently a global parameter to all clients.   Please note that if you are...

  • Kevin Byrne Langlois created an article,

    State of Online Services

    Last update: (Only updated when services are not "Available")     Status* SOLABS QM10 (Validation / Production) Available Knowledge Base (Docs portal) Available SharePoint Porta...

  • Kevin Byrne Langlois created an article,

    How Can I Change Who Receives the Weekly CREQ Report by Email?

    This report is sent weekly to the contact level 2 support distribution groups provided by our clients.   If you want to change who receives this report please contact our support team at: support@s...

  • Kevin Byrne Langlois created an article,

    Does SOLABS Perform Back-Ups Before or After Interventions?

    SOLABS will always perform a backup prior to an intervention.   What are the types of backups we perform? It could be a simple core files, or all core files. It can also be a backup of the database...

  • Kevin Byrne Langlois created an article,

    Why Am I Getting a Bold Watermark Labeled “Adlib Evaluation” in my Validation Environment?

    The SOLABS QM solution includes a third-party application called ADLIB.  This application is used to do part of the document conversion process, when converting documents in SOLABS QM 10. When the ...