Kevin Byrne Langlois

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Activity overview

Latest activity by Kevin Byrne Langlois
  • Kevin Byrne Langlois created an article,

    PDF Rendering Configuration

    The system uses a predefined rendering configuration for each conversion to PDF.   The following table defines the current configuration when converting to PDF: Parameter Description Value ...

  • Kevin Byrne Langlois created an article,

    How often is SOLABS' information backed up and what is saved?

      The following table will explain backups made for the SOLABS QM application. Infrastructure Component Backup Type Backup frequency Backup Retention Included information Core Files Full Weekl...

  • Kevin Byrne Langlois created an article,

    Best Practices when preparing for a SOLABS Intervention

    You will be contacted by one of the support team members to confirm date and time of the intervention(s) & provide you with the approved version of the SICC.  Upon your approval, SOLABS will send a...

  • Kevin Byrne Langlois created an article,

    SOLABS QM Reporting Infrastructure

    BackEnd The SOLABS QM software offers a rich infrastructure on which to build and publish reports.  It leverages the power of third-party application such has Microsoft: Integration service, Report...

  • Kevin Byrne Langlois created an article,

    SOLABS QM Hosted Services - Overview

    The SOLABS QM hosting option offers multiple services to its end-users. Either client facing or behind the scenes to support / enable client facing services. 1. Overview of client facing and suppor...

  • Kevin Byrne Langlois created an article,

    Support Tools

    Tools to help us, help you! The SOLABS support team often requires tools to help them better comprehend, analyze or correct an issue.    Tool list                         TeamViewer Host    T...

  • Kevin Byrne Langlois created an article,

    Preparing and going through your SOLABS QM 10.8 upgrade - Hosted Clients

    There are multiple things you need to know with respect to your SOLABS QM 10.8 upgrade. This is applicable to Hosted Clients.  Find attached : 1- SOLABS QM Core Release Upgrades- Methodology (Hoste...

  • Kevin Byrne Langlois created an article,

    Q&A - Infrastructure Requirements and On Premises Installs

    Reference : Infrastructure Requirements (On Premises) 1- How are SharePoint 2016 and SSRS installed? SOLABS uses the SharePoint integrated mode installation for SSRS. This requires a particular set...

  • Kevin Byrne Langlois created an article,

    How to configure SOLABS QM to use Single Sign-On?

    The configuration of the SSO feature is a 3 steps process: The client needs to configure their access in the SSO solution (Azure, oneLogin, Okta). Client sends SOLABS the configuration information...

  • Kevin Byrne Langlois created an article,

    Single Sign-On solutions & SOLABS QM

    What is Single Sign-On? Simple definition:  SSO is your one click access to multiple applications using one set of login credentials.  Applications maybe located internally in your enterprise or ho...