Kevin Byrne Langlois
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Recent activity by Kevin Byrne Langlois-
How can I change who receives SOLABS' Weekly CREQ Report by email?
This report is sent weekly to the contact level 2 support distribution groups provided by our clients. If you want to change who receives this report, please contact our support team at: support@...
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Requirements for SOLABS QM10 in the Cloud
This article defines the requirements for the release 10.8.X and up of SOLABS QM for the client's workstations and for the infrastructure. Client-side requirementsIn order to leverage the full pote...
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Which QM APPs Support The Time Zone Feature At The Moment?
Currently, only the Document Control Process supports the Time Zone feature for the effective date. Support for the Time Zone feature was added to the Document Control Process with version 3.1.1 of...
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Mark of the Web (MOTW), Microsoft Office Macro Security Feature
Microsoft implemented a new security in Microsoft Office name Mark of the Web (MOTW). This feature essentially detects if it should permit the execution of macros for Office documents that are do...
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Tips for Allowing SOLABS’ Emails in Your Mail System (Instead of the Junk Folder)
Sometimes, your emails from QM10 will be received in your junk folder. This is typically due to your system flagging our emails as spam. The following procedures detail how to mark a sender as safe...
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SOLABS QM10 User Count
Every month, SOLABS gathers user count data for each of our clients. What information is gathered and when? We record the count of the following type of users: Standard Train IDs External Inf...
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FLASH SOLABS QM10, commonly referred to as "PROD to VAL".
Why would clients want to Flash their Production environment? This process is an integral component as part of SOLABS' service architecture. It enables clients to test and qualify changes ahead of ...
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Does SOLABS Perform Back-Ups Before or After Interventions?
SOLABS will always perform a backup before an intervention. What are the types of backups we perform? It could be a simple core file, or all core files. It can also be a backup of the database. I...
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Security Questions: Number of Required Questions Cannot Be Configured Per Client
Environment Product: SOLABS QM Feature: Login / Authentication Issue / SymptomsA user or administrator wants to change the number of security questions required at login, but cannot find a config...
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SOLABS QM10 Report Portal (SharePoint) vs Collaborative Review (SharePoint Online)
The SOLABS QM10 eco system leverages a variety of features from SharePoint in different types of portals, which may at time be confusing. SOLABS QM10 Report portal What / where is it This portal ...