Ericka Moore

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Latest activity by Ericka Moore
  • Ericka Moore created an article,

    What the heck does the SOLABS Head of Client Success do?

    How will my role as Head of Client Success impact our clients' lives? It's pretty simple.  I will not sleep at night knowing a client is unhappy with the way we treat them and/or the products and s...

  • Ericka Moore created an article,

    2021 Scheduled Maintenance - QM10 Hosted

    Dear clients, Please find below the Hosting Center Scheduled Maintenances for 2021:   First Planned Maintenance  Friday, April 16, 2021 at 08:00 PM EST – Sunday, April 18, 2021 at 05:00 PM EST ____...

  • Ericka Moore created an article,

    Client Success Assistance - Service Level Agreement

    Attached is SOLABS' description of Level I Support for SOLABS QM.  As part of those services are offered: o             Virtual QM10 Product Specialist o             Virtual QM10 Level I Technical ...