We’ve heard your feedback and are adjusting our maintenance windows. Several clients told us our maintenance windows were too long and created operational impact. To reduce disruption, SOLABS is moving to shorter, more frequent maintenance intervals going forward.
We will:
Post scheduled maintenance details on this page as they are confirmed.
Send our standard SOLABS maintenance notification email to all Support Level 2 contacts.
Hosting Infrastructure - 2026 Scheduled Maintenance
| Date | Scheduled work | Customer impact | Status |
| March 19th ; 9h30 PM to 11PM EST | Firmware update | No Downtime | Completed |
| March 28th, 9:00 AM to 1:00 PM EST | Application Delivery Controller service Update | No Downtime | Completed |
|
Begins: Nov. 27, 8:00 PM EST Ends: Nov. 29, 5:00 PM EST |
Yearly onsite maintenance | Full outage | Scheduled |
Note: “Emergency maintenance may occur outside these windows; notifications will be sent 48 hours in advance, when possible.”
Windows Updates - 2026 Scheduled Maintenance
First Saturday of every month from 1 AM to 7 AM EST
Customer impact: Services may be temporarily unavailable if systems require a restart following updates.
System Interfaces - 2026 Scheduled Maintenance
Service: Online Assessments
Vendor: Questionmark
Frequency: Monthly
Release Notes : Questionmark release notes
| Release | Date | Downtime Window |
| 2026.02 | 21st February | 4 to 10 AM Est |
| 2026.03 | 21st March | 4 to 10 AM Est |
| 2026.04 | 18th April | 4 to 10 AM Est |
| 2026.05 | 16th May | 5 to 11 AM Est |
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