The training plan is introduced early on with the use of a dedicated sandbox environment, which is used throughout the project. We also provide formal training (on-site or remotely) to key users right before the Go-Live. All our training material is made available to clients.
Reference:
QMI Podcast Episode 22: Training Plan with Gretchen Dixson
1. System Intro:
2. Configuration and design:
3. Data migration support and formal training
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