Level II Support and Maintenance - Service Level Agreement Philippe Gaudreau October 18, 2022 19:32 Updated Follow Attached is SOLABS' current Service Level Agreement for SOLABS QM10. Applicable to all clients under active license, service and maintenance agreements. Table of Content: CP000002 - Service Level Agreement v 13.0.pdf 300 KB Download Related articles Q&A on SOLABS' Service Level Agreements Reporting a Level II Support Issue to SOLABS 10.8.0 , 10.8.1, 10.8.1-2 & 10.8.1-4 Release Notes SOLABS QM10 Security and Incident Management (Proposed Model) Granting User Permissions to Document Folders and Process Workflows Comments 0 comments Please sign in to leave a comment.
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