Environment
- Product: SOLABS QM
- Feature: Login / Authentication
Issue / Symptoms
A user or administrator wants to change the number of security questions required at login, but cannot find a configuration option to do so.
Cause
The number of required security questions at login is a global parameter. It is not configurable at the individual client level.
Resolution
No configuration change is available for this setting within SOLABS QM. The number of required security questions is managed globally and cannot be adjusted on a per-client basis.
If your organization uses an external Single Sign-On (SSO) provider — such as Azure AD or OneLogin — security question configuration is handled outside of SOLABS QM. In this case, contact your internal IT department for assistance.
Additional Information
- For information on password self-service options available to SOLABS Identity users, refer to: Password Self-Service for SOLABS Identity Users on Version 10.8
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