This Article includes questions we have received on the 10.9.0 Release Notes and our responses to those questions.
Audit APP (P0044) :
Q. I just want to confirm that the Audit Process App will be deployed to every client, will there be a fee associated with this app?
A. No fees outside of optional "Training / Custom Documentation" fees for clients who would want more support from SOLABS to assist with the deployment of such APP. SOLABS can provide such services under a Client Success Assistance agreement.
Q. If a client chooses to upgrade to 10.9 at a later date, can they be updated to the newest P0044 (Audit Management) and P0007 (Document Control) processes or will that wait until they upgrade to 10.9?
A. The latter. The newest P0044 (Audit Management) and P0007 (Document Control) processes have been fully tested and qualified with, and are deployed with QM10 release 10.9.0.
Questionmark OnDemand for Online Assessments :
Q. I contacted SOLABS a while back about Questionmark in SOLABS QM10. SOLABS reply mentioned that the offering to all clients using the training section would cost an additional fee of $2,500/year. Is this still correct and does that come with a limit on the number of super users?
A. The QM10-Questionmark OnDemand interface is now included in the annual fees from a SOLABS’ standpoint (the 2,500/yr will not apply). The initial configuration with Questionmark OnDemand will be done on your instances when we deploy Release 10.9.0, again included in your annual fees.
Q. You had also mentioned that there would be a one-time setup fee. Do you have an estimate of what that would be?
A. What you need to budget for is a one-time fee of USD1,200 for the Questionmark OnDemand training. This training will be scheduled with Questionmark and given to anyone that would require access to Questionmark OnDemand to build training assessments (Authors). End-users will never log in to Questionmark OnDemand. There are no limitations on the number of Authors in Questionmark OnDemand. On the QM10 end: Standard Users, Train IDs, and External Users have access to complete assigned Online Assessments.
Q. What do you recommend as resources to get familiar with Questionmark OnDemand for Online Assessments in QM10?
A. The following resources are definitively useful.
(Look for Introduction Webinars)
The areas of focus for SOLABS' clients are:
- Scoring of Questions
- Publishing of Questions
- Retiring Questions
More info on 10.9.0:
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